Our excellent product range is backed by outstanding service levels. We make sure to have the products you need, in stock and available for next day delivery as much as possible.
Having a well stocked warehouse means we can fulfil most orders with next day delivery as standard. Whether you need emergency supplies or want to replenish your own site stock, we are confident we can deliver what you need and when you need it.
Our short supply chain direct from some of the world's leading tool manufacturers means we are never far away from the next delivery of stock whilst our constant space saving developments in the warehouse means we can stock more of the products that you need.
If we don’t have it in stock and you require an item urgently, please do get in touch and let us know. Our customer service team will look into the possibility of an express delivery direct from our supplier. (delivery charges apply, not available from all suppliers).
Delivered When You Need It
A lot of the time we know you need the products that we offer the next day, or in some cases even first thing the following morning.
We are committed to providing a high level of service to ensure your full order is delivered safely and when you need it. With 1-hour delivery time slots, same day, Saturday delivery and late ordering options, we make every effort to ensure your order is fulfilled seamlessly so that you can carry on working.
We are committed to providing a high level of service to ensure your full order As standard, all orders above £75 ex vat (either via phone, email or online) qualify for FREE next day morning delivery*.
We also offer pre 10.30am delivery for those urgent deliveries, 1st class post for smaller orders, Saturday delivery for those of you who work weekends.
*UK mainland only, we have a range of delivery services for the Scottish Highlands, Channel Islands, Northern Ireland and the Republic of Ireland.
Thousands of our customers already have a business credit account with Cutwel, so why not join them? All customers who successfully receive a credit account will have the benefit of a 30 day end of month credit term.
To apply for a credit account, please get in touch with us direct on 01924 869 610 or email firstname.lastname@example.org and we will get back to you as soon as possible.
Unrivalled Technical Expertise
Our team of time-served technical engineers have over 100 years combined experience in the engineering sector, meaning you can be confident we will find you a solution to any engineering problem!
We have an in-house and external technical team available to deal with complex engineering problems and enquiries. Each member brings with them their own experience and know-how to add to the ever growing pool of technical knowledge here at Cutwel. That is why we are known for being the best in the business!
Beyond our technical team, all sales & support staff have full product training and are therefore familiar with all our products and understand how the industry works. So whether you already know what you want to order or you aren't quite sure where to start, our team will be more than happy to advise you confidently and quickly on whatever you need.
As we hold our own training and development to such high esteem, we have formed our own in-house Cutwel academy for both new recruits and existing team members to ensure a consistently high level of knowledge, innovation and service.
We have recently built our own dedicated training centre which features a lecture theatre and training room to facilitate our training teams.
Our training team managers nurture and develop our teams to an extremely high level of technical, sales and systems expertise in order to provide the best service levels possible.
All new recruits must undertake product training to a high level before being able to service our customers. This enables staff to ensure you get the right tool for your job every time.
It is this ethos that makes Cutwel stand out from our competitors, and ensures that you can trust our staff to give you the best service and knowledge that they possibly can.