What time are we open?

We are open Monday to Friday and able to dispatch orders between 8am and 5:30pm Monday to Thursday, and up to 5pm on Friday.

What delivery services do we offer?

To mainland UK we offer FREE UK next day delivery on all standard orders above £69 (ex vat), and £125 (ex vat) on all orders including any liquids.*

Alternatively, we offer a FREE Click and Collect service from our distribution centre in Cleckheaton, West Yorkshire. Click here for the full address.

For standard orders under £69 (ex vat), we offer the following:

• 1st class post - £2.75
• DPD Standard Next Day Delivery - £7.00
• DPD Next Day Pre-12pm - £10.00 or (£5.25 on orders over £69 (ex VAT)
• DPD Next Day Pre-10.30am - £18.00

For orders containing liquids under £125 (ex vat), standard UK Mail Next Day Delivery is £8.50 and UK Mail Next Day Pre-12pm Delivery is £13.75.

We also offer Saturday delivery for those that require it. If you order before 5pm on a Friday we offer a range of options which can be viewed here.

For a full breakdown of costs for all types of item and geographical locations including Scottish Highlands, Northern Ireland, Channel Islands & Republic of Ireland, click here.

How do I return an order/item?

Our returns policy is easier than ever. We understand that if an item isn’t correct, then it needs to be returned. If you are wanting to return anything supplied by Cutwel please see our returns page for full instructions.

*T’s & C’s and exclusions apply. Please see our delivery page for more information on all our services including those outside of mainland UK (Republic of Ireland, Northern Ireland, Scottish Highlands, Channel Islands etc).