What time are we open?

We are open Monday to Friday and able to dispatch orders between 8am and 6pm (up to 5.30 pm on Fridays).

What delivery services do we offer?

To mainland UK we offer FREE UK next day delivery on all orders above £59 ex vat*. For orders under £59 ex vat we offer the following:

• 1st class post - £2.49
• DPD Standard Next Day Delivery - £6.50
• DPD Next Day Pre-12pm - £9.50 or (£5.00 on orders over £59*)
• DPD Next Day Pre-10.30am - £17.00
• Fluid Orders - FREE UK next day delivery on all orders above £79 ex vat*. For orders under £79 - £8

We also offer Saturday delivery for those that require it. If you order before 5.30 pm on a Friday we offer a range of options including all day Saturday, pre12pm and pre10.30am. Please see our delivery page for more information.

*T’s & C’s and exclusions apply. Please see our delivery page for more information on all our services including those outside of mainland UK (Republic of Ireland, Northern Ireland, Scottish Highlands, Channel Islands etc).

How do I return an order/item?

Our returns policy is easier than ever. We understand that if an item isn’t correct, then it needs to be returned. If you are wanting to return anything supplied by Cutwel please see our returns page for full instructions.