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Cookie Policy

This cookie policy explains how Cutwel uses cookies and similar technologies on our website. We only use cookies to improve your buying experience.

1. What are cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.


2. How we use cookies

We use cookies for the following purposes:

  • Essential cookies: These are necessary for the website to function properly and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.
  • Performance cookies: These allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
  • Targeting cookies: These may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.
  • Functional cookies: These enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages.

3. Third-party cookies

Some cookies are placed by third-party services that appear on our pages (e.g. Google Analytics, advertising networks, social media plugins). These third parties may use your data to build a profile of your interests and show you relevant adverts on other sites.


4. Managing cookies

You can manage your cookie preferences via our cookie banner that appears when you first visit the site. You can also control cookies through your browser settings:

  • Chrome: Settings > Privacy and security > Cookies and other site data
  • Firefox: Options > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Manage Website Data
  • Edge: Settings > Cookies and site permissions > Manage and delete cookies and site data

Note: Disabling cookies may affect the functionality of our website.


5. Changes to this policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.


6. Contact us

If you have any questions about our use of cookies, please contact us:

  • Email:
  • Telephone: 01924 869610

This page was last updated: February 2026

Questions about cookies?

Speak to our team on 01924 869610 or email

We are available Monday–Friday, 8am-5:30pm

We only use Cookies to improve your buying experience

 

How We Use Cookies
We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set
If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.

We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

Third Party Cookies
In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

Strictly necessary cookies are essential for the use of the features and services on the Website.

If you block these cookies we cannot guarantee access to the services provided through the Website or be sure how the Website will perform during your visit.

We use these cookies to:

  •  Remember products added to your shopping basket.
  • Remember selections or information you have entered when you navigate to different pages during your session on the Website.
  • Identify you as being logged in to the Website.

Performance cookies collect information about how the Website is used so that we can improve the site. All information collected by these cookies is aggregated and therefore anonymous.

We use these cookies to:

  • Monitor and provide statistics on how the Website is used to help us improve the Website by measuring any errors that occur.
  • See how effective adverts on the Website are and try to ensure they are as relevant as possible.
  • Test the Website's design and operability.

Functional cookies allow the Website to remember choices you make such as your user name, log in details or language preferences, and any customisations you make to pages on the Website during your visit.

If you block these cookies certain features and services may be affected and we cannot be sure how the Website will perform during your visit.

We use these cookies to:

  • Monitor and provide statistics on how the Website is used to help us improve the Website by measuring any errors that occur.
  • See how effective adverts on the Website are and try to ensure they are as relevant as possible.
  • Test the Website's design and operability.

These cookies are used to enhance your experience of the Website and the internet. Among other things, they collect information about your browsing habits in order to make advertising and marketing more relevant to you and your interests.

This information is linked to site functionality provided by other websites, and may be shared with other organisations (such as advertising networks).

We use these cookies to:  

  • Provide advertising agencies, advertising networks and other third parties with information on your visit and browsing habits so that they can present you (and other potential customers) with adverts that you (or they) may be interested in (including with respect to adverts displayed on other websites)
  • Help measure the effectiveness of advertising and marketing campaigns and to identify where we should focus our campaigns. We may share the information we obtain from cookies with third parties for this purpose
  • Track the distribution of electronic content (such as documents and images) we make available n our Website or otherwise distribute (including our marketing communications), including the identity of the individuals who view and forward that content
  • Link to social networks like Facebook, who may subsequently use information about your visit to serve you with targeted advertising on other websites
  • Follow-up with you in the event that you partially complete an order for products or registration on the Website

 

More Information
If you are still looking for more information then you can contact us through one of our preferred contact methods.

Email: sales@cutwel.net

Telephone: 01924 869610