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Our Customers

We service many different types of companies and individuals with their engineering tool needs. Our customer range from small one man bands with manual machines right up to the leading manufacturers in their respective fields with state of the art machining centres.

Have been dealing with Mitika at Cutwel for several years.  She is always willing to help – couldn’t fault her customer services at all.  Price and deliveries are always spot on. Even though I don’t have an engineering background she always manages to find exactly what I want.  Highly recommend Cutwel for service, good prices and spot on delivery times!

Sam Matthews at North Wales Aeroforms

As a smaller firm i was always looking for the best service quality and prices. I started using Cutwel in 2015 alongside another supplier.

One of the problems I have being a smaller business is that some suppliers are not interested in my business as I wasn’t spending hundreds a mouth on tooling. However, with cutwel I received excellent service every time. They have always got back to me with quotes and enquiries regarding products we had never used before.

After starting an account, we were assigned an account manager that will go above and beyond to ensure that we get the right tool for the job whilst also offering the best quality, price and lead time. I have found working with my account manager that they have offered a wide knowledge base that has inspired us to try different products that have suited our style of machining.

Over the last 5 years, Cutwel has become my main supplier for tooling and inspection equipment and all tooling kept in stock is supplied by Cutwel.   

Good service good products good prices.

Sean Jenkins - CNC Machinist at JE Motorworks

Cutwel really are a one-stop shop for us. Our friendly account manager is always on hand to offer expert advice on the correct tooling for any given application, and they have a huge range of competitively priced tools to suit whatever our needs are – and all available for next day delivery!

John Tasker - Machine Shop Manager at Bacon Engineering

Cutwel provide good quality tooling and engineering equipment at very competitive prices. The technical staff are very competent and the sales team are always professional in their approach, with an excellent telephone manner and brilliant social skills. I have built an excellent rapport with them and would highly recommend them to anyone looking for low cost/good quality enginnering equipment.

Michael Briddon - Works Manager at Sanderson Precision Engineering

The website is so easy to navigate, I found everything I required really quickly and it clearly shows when items are in stock.  Prices are very competitive and delivery is always next day when items are in stock. However, Mike would rather speak to Maia because she is such a happy bubbly and friendly person which brightens up his day when she calls… and to her credit he usually end up purchasing something!

Tracy Eaton - Office Manager at Waveney Precision LTD

I have been using Cutwel for some time now i have been assigned my own personal accounts manager (Niall lgo) who is more than helpful.  I have been ordering and using their BT30 Spindle Tooling and the prices are exceptional and the quality is second to none.  I have also purchased a Gerardi Vice and various jaws for it i have found the quality of this to be exceptional also. I attended their open day and found it to be brilliant as the staff are very helpful and friendly. Small or large, Cutwel treats every one the same with fast dispatches and they are always happy to help and go that extra mile. 

Mike Croston (Hobbyist)

I would like to offer our thanks on the supply of high quality tooling and a fantastic range that can ship for next day delivery and all at a great price.

I think that I must have spoken with most, if not all, of Cutwel's sales staff and I can honestly say that they are all a pleasure to deal with, please keep up the good work Laura!

Derek Pullman - Technical Manager at Elder Engineering LTD

Just a few short words to say a big thank you to all at Cutwel for the continued support you provide us with at Kail and Co.

Most products are available from stock and arrive next day, we all love your website as it’s so easy to navigate, it has quality products from a huge range at very competitive prices.

Steve Pattison - Managing Director at Kail & Co.

Mansfield Board Machinery enjoy a very good relationship with Cutwel.

We have always been extremely happy with the tooling procured from Cutwel. The prices are excellent and service, second to none.

Our account manager Maia is an absolute star! Really helps us out.

Kevin Dartnell - Manufacturing Manager at Mansfield Board Machinery

Cutwel is our preferred supplier of all cutting and measurement tooling. The service from our Account manager Niall is excellent as he keeps us informed of any new items, offers or multibuy deals that are relevant to our business needs.

Blair Nichols - Business Director at UAV Consultants

We have used Cutwel for approximately 8 years and found them to offer a competitive price and good quality products.

We have always received good customer services and have not hesitated in recommending them to others. 

Eunice Butler - Works Co-Ordinator at Boathouse Machine Co. LTD

I cannot recommend Cutwel highly enough, especially our account manager Mitika. She always goes above and beyond to give us the best quality service at very competitive prices. She is an asset to the company!

Next day delivery is always on time and stock levels are brilliant.

Keep up the great work!

James Longbottom - Technical Manager at Bronte Precision LTD

I have been using Cutwel for the last 5 years, and have always received fantastic assistance, and advice, from my account manager, Laura Dryden. The Cutwel team, from account manager Laura to technical support to despatch has never failed to deliver a great service and superb quality!

Steve Stone at BIS Valves LTD

Cutwel is a supplier I can always trust to provide all that engineers need to be able to manufacture quality products from quality tools in the UK.  Suppling good quality products at very competitive price’s either by phone, web site or email.

My contact Leanne Waring is very knowledgeable and offers good independent advice on the best price and performance of tools and equipment. Leanne’s help from supplying quotations through to processing purchase orders and delivery is very fast and usually next day deliveries. Any problems are always notified and action and alternatives advised.

Very happy to continue working with Cutwel and Leanne.

Andy Green - Production Engineer at Flamgard Calidair

Brilliant service for the last six years I have been dealing with Cutwel.

Always find Shauna a pleasure to deal with.

Extremely friendly and welcoming with a good knowledge of the products required.
Quality Tooling and all resonable priced.

Alwin Frey at P.D.K Engineering LTD

Always a pleasure to deal with Cutwel and Shauna in particular. If we place an order for any tooling provided it is in stock we will receive it the next day. We have moved most of our turning inserts from our current supplier to Cutwel due to the price and service that we recieve.

Gary Purslow - Machine Shop Team Leader at Packaging Automation LTD

Western Power Transmissions Limited and Cutwel (Shauna Bonas) have a great working relationship and has been for many years now and hopefully for many more years to come.

We have been purchasing numerous Lathe and Milling cutting tool holders and equipment/ inserts / drills / measuring instruments for a long time.

Nothing seems to be a problem and technical advice is second to none, if required when machining certain materials.

Prices are competitive but more importantly, quality of product is paramount and Cutwel slot into both categories. There are many companies out in the field, supplying tools and equipment and Cutwel seem to have it worked out right for the engineering manufacturers in the UK.

It is a fine line being good and being great, Cutwel are very professional with their service and approach.

Shauna Bonas is a credit to Cutwel, extremely keen / extremely helpful and as the years have gone by has become very knowledgeable.

May our working relationship continue.

Robert Stevenson at Western Power Transmissions Limited

We have been dealing with Cutwel for almost twelve years now and they are our number one go to company for our needs. We are both a production machine shop and a jobbing shop so we never know from day to day what will come through our doors or what new or specialist tooling may be required. During that twelve years we have mainly dealt with two contacts in Cutwel, for a long time it was Kirsty Jackson and few years ago Eleanor Cundall became our account manager.

If you were to ask me to put three reasons why we continue to deal with Cutwel I would have to put the single point of contact as the number one. However having a single point of contact is of little use if that person does not know what they are talking about or cannot engage with their customers and this is something that Kirsty did and Eleanor continues to do in spades. Engineering is a game that does not suffer fools so you cannot bluff customers, you either know what you are talking about or you lose that customer.

The second reason for us is the availability of the product, it must be on the shelf and though we cannot expect 100% off the shelf availability Cutwel get very close and Eleanor’s knowledge means that she can often offer an alternative that is immediately available.

The third reason is a double reason in that there is no point in having the product if it does not meet our expectations of quality and price. Cutwel offer a quality product at a fair price which does fulfil our expectations. To para phrase the old saying “ we don’t sell cheap inserts, we sell inserts cheap” and there is a huge difference in the two statements

We will continue to deal with Cutwel for the price, quality and availability but above all for the personal service.

John Naylor at Naylor Engineering LTD

Cutwel has supplied us with quality tooling at sensible prices for many years now.

They are always available for technical advice with problem applications and have helped me many times to get through a difficult job.

The staff are always friendly and helpful and will always go the extra mile to sort something out.

I would definitely recommend them to anyone who needs workshop tooling.

Andy White - Managing Director at D.C.V Precision LTD

We have used Cutwel as our main tooling and gauge supplier for over 10 years. My main considerations are quality, price and delivery. Cutwel has never let me down, and account manager Mitika is always cheerful and knowledgeable about the range of products in their catalogue. Always a pleasure doing business with you.

Charlie Russell - Machine Shop Manager at Valeport LTD

I have been using Cutwel for a little over 2 years as I have expanded from CNC routing to CNC milling and not having a clue what cutters etc I would need to do the jobs I obtained.

Joe Sagar, from day one of me being in contact, has become a good friend of my business and knowing what I tools I need for the job, He helped me out a lot.

The tools that are recommended to me by Joe for my application are all ways “ Nail on the head “ right for what I want to achieve. Great quality and reliable.

As a company Cutwel offers a service that is incredible! As long as they have it in stock, it will be with you next day and sometimes a cutter snaps and you cant find another so have to order one this service is the best. Along with their competitive pricing I have no need to look any where else.

Basically – Great Service, Great Customer Service, Great quality, Great Price.

Tom - Owner at JWS Building Services

You can always rely on Cutwel to support all your engineering needs. They have a fantastic sales team, who are always on hand to quote, offer deals, let you know when new products are becoming available. The technical team on hand to offer any support required & their prices is second to none!

Stuart Gore at Cross Manufacturing

We have found that Cutwel have a business plan that suits us; they offer great value products alongside an easy to use website, providing us with all the information we need to have our tools running at their optimum efficiency. If we are having difficulties with any tooling, their technical team steps forward and gives us job specific advice whenever we need it. Cutwel have become a key part of our support infrastructure, and we recommend their services to any precision engineering company with goals similar to ours.

Josh Firth - Machine Shop Manager & Director at Wide Range Services LTD

Cutwel as a company have been of great benefit to myself.

Their tooling range is substantial and there is great value, both in terms of quality and price in their range of taps, thread mills and milling cutters. They offer excellent versatile tooling that works very well on a wide range of different materials. There is also a big range of drills that cover a wide range of different sizes at a very reasonable price. 

Their staff have always been polite, knowledgeable and helpful, and their technical team have offered great solutions to some troublesome issues. Quality and ease of service has always been excellent and very reliable. 

Benjamin Fishwick at Tenable Screw Company Limited

We have developed a partnership with Cutwel over the years and appreciate their support at reacting to our sometimes urgent requirements at a low cost but without the drop in quality.

Jordan Lovell - Buyer at Recol Engineering

I have been using Cutwel for over 3 years now and never had any issues whatsoever.

From placing orders to receiving my goods next morning, the service always runs smoothly.

Their product knowledge, quality, price and support together with the understanding of my daily requirements is something that encourages me to continue to use them as my preferred tooling supplier.

Derek Pargeter - Tooling Manager at Bolt & Nut Manufacturing LTD

Have had a great pleasure dealing with the teams at Cutwel. The quality of their tooling has always been great! And whenever there has been a problem I’ve always had a fast and intelligent response, always such great positive energy from our account manager Mitika!

Jack Flynn - Head of R&D Turning at Moore International

I have been dealing with suppliers over a number of years now for all of our tools and inserts for our engineering company.

With some suppliers its either out of stock or not available for days to come meaning we can possibly lose the job or have to send it in late.

But not with CUTWEL TOOLS! The service you get over the phone is second to none. Very knowledgeable and helpful with a speedy next day delivery service. Ninety nine times out of a hundred what you want is in stock and can be delivered AM next day.

Really good quality kit with an amazing price. You cannot fail to be impressed.

All the sales people are terrific but I must give an extra special mention to Maia Hanson who has been magnificent and should be named.

Chris Wood at CNC Direct Engineering

We have been using Cutwel for approximately 7 years now and can honestly say that the level of service provided across the board, from technical to sales to goods inwards is nothing short of exemplary.

Laura Dryden as our account manager is very friendly and welcoming every single time, be it on the phone or face to face. Her knowledge of Cutwel tooling is brilliant and her recommendations are always taken on board.

We use Cutwel most weeks (sometimes 3-4 times a week) and the vast majority of the time, all items are in stock and available to collect or out for next day delivery.

In Laura’s absence, the rest of the sales team are again very very friendly and helpful, just to mention a few others I have dealt with – Mitika Mistry, Harriet Dootson, Lauren Hirst, Lauren Thomas, Bethany Hall and Eleanor Flowers. Apologies to those I have missed out.

Prices are always fair and a good representation of the products and with discounts incorporated, Cutwel is always our first port of call.

To summarise, Cutwel provide us with an outstanding service on all levels and I cannot praise our account manager Laura Dryden enough, over the years we have been working in cohesion.

Gurpal Singh - Works Manager at Panda Engineering

I work at Brunel University and needed to find a supplier that could offer me a reliable source of quality tooling at good prices.

I chose Cutwel as one of our suppliers as they offer a next day delivery service on most orders which is important when doing bespoke work.

The accounts manager Niall that they assigned to me to manage my orders for me has been invaluable and will ensure that you are getting the best service possible. This personal touch is appreciated and is definitely needed when any admin or purchasing queries need to be resolved.

For technical enquiries they have a knowledgeable team who have helped me in cutter selection, speeds and feeds and basically any advice i need regarding their tooling.

The catalogues are easy to navigate which is important to me and very nicely presented with good pictures etc. and the easy to understand cutter data makes a nice change. 

Great product lines and customer service are amongst the reasons why i would recomend Cutwel as a tooling supplier for your business.

Phillip Mackenzie - Mechanical Technician at Brunel University

In the year or 18 months of our interaction you have built a strong customer - supplier relationship even though I am a small order client. Your service and fast quoting, fast delivery coupled to keen pricing mean that Niall is my preferred sales person when i need tooling or supplies. I just wish that all my other  types of suppliers could give me a contact person that is as good as you Niall, just stating a fact.

Wayne Armstrong at Armstrong Services LTD

Lamb Precision Engineering have used Cutwel as our preferred choice for not only high quality cutters and inserts at a very competitive price but also a knowledge of speeds and feeds to match the service. A special thanks to Mitika who always replies promptly and cheerfully . It is very important to build rapport with all customers.

Larry Houghton at Lamb Precision Engineering Limited

Over the last decade I have seen Cutwel grow into a fantastic supplier, branching out into many different fields covering budget options all the way up to top end tooling.

They have friendly, knowledgeable staff and the joy of having your very own account manager which is great for building up trust! A strength for us is if my account manager Maia isn't sure she will always say and transfer me to another team member who will know the answers. It's not just about getting another sale, it's about supplying us with the correct tooling/PPE/Cutting fluid/Slideway oils etc etc.

Cutwel remain our first choice because they cover such a complete range. Price is always fantastic, great stock levels and frequent promotions assist in ourselves remaining competitive. I encourage anybody who will not use Cutwel because they are 'cheap' to look harder. Yes, they do offer value products if you require, but this is actually a further strength to their business - They have something for everyone!

Darren Wilson - Manager at Wilson Tool & Engineering Co (Essex) LTD

After review of our cnc machine shop, we concluded a lean manufacturing protocol was required; action was to find a tool supplier that could meet our needs and any demands. Delivery of cutter supplies was a slow process until we opened our Cutwel account, guaranteed next day delivery from them has eradicated this issue.

Our dedicated account manager Maia has the most delightful and professional telephone Manner. Armed with the knowledge of our ongoing products and their tooling requirements, with back up from her technical team she has kept tooling costs within our annual budget by prompting us with regular offers and new products that may reduce machining time and cost.

Thank you Cutwel and Maia on your first class service!

David Millard at HPW Machine Shop

As a small engineering company who have recently invested in CNC turning and milling machines for the first time, having a tooling supplier with the expertise to create tooling packages to help optimise our new investments was paramount.

The comprehensive knowledge from both the technical and sales team, especially Leanne, has been second to none and been a real asset to us through this transition period. All the products offered are of high quality with great spares availability, all at an affordable price! Next day pre 12AM delivery has helped us reduce our lead times and ultimately enabled us to win more work thanks to the reliability of this service offered by Cutwel.

James White - Director at NSK Precision Engineering Limited

I have been using Cutwel for many years, previously while working with my former employer, and for the last 3 years through my own business. In all this time they have served me extremely well. They have a huge selection which is easily accessible either online or over the phone, we mill and turn materials from PTFE at the soft end up to hardened steels and 17-4PH at the awkward end and they always come up with the right geometry and grade of cutters or inserts,

I can highly recommend the Ali range of cutters and X-Speed rippers need to be used to be believed! I could go on listing more and more but that would take up valuable time listing everything I am impressed with, having said that the Multiflex vices are as good as I have used in over 40 years of machining, and the hydraulic milling chucks are fantastic.

The online ordering is first rate and all of the sales and technical team couldn't be more helpful. I would also add that if you want someone that goes that extra mile ask for Maia Hanson.

Cutwel really do have a one shop stop for all of our tooling and consumable needs, highly recommended.

Dennis Lucken at Acumen CNC LTD

Cutwel is a vital link for our business, it supplies competitively priced products quickly and accurately which suits the manufacture of our small batch and one off precision engineering components.

Free delivery with a minimum spend and a comprehensive range means that as a leader of the manufacture of special purpose machinery Cutwel keeps our machine shop provided with the latest tooling to minimise downtime especially when a unusual tool is required.

The website is well laid out and is easy to understand, providing technical information on the tooling purchased to help with maximising production time.

The staff are helpful, knowledgeable and friendly, giving good advice when needed.

I would recommend Cutwel for precise tooling at a good price.

TIm Steventon - Engineering Manager at FDS Automation

I have been using Cutwel for in excess of 10 years they supply us with high quality products at competitive prices.

We have a fantastic relationship with Laura our Account Manager she is a very hardworking individual, providing support on a day to day basis for our Engineering Tooling Requirements.

Thank You from all at Menrica Engineering Rugby.

Laurence Bennett - Managing Director at Menrica Engineering

Over the past few years Cutwel have gone from strength to strength.  As their range has developed it’s allowed me to purchase most of my cutting tools and tool holding from one place.  We often machine hardened/tricky materials, Cutwel’s range of high speed cutters and indexable milling options in particular have proven a huge success for us, frequently outperforming the competition and always coming in cheaper. 

The service from my incredibly friendly account manager is always impeccable!  Quotes and order confirmations are always sent to me quickly, even when I make half a dozen changes to the original request I sent in.  Deliveries are always on time too, in this day and age we can’t be waiting around for days for cutting tools to get to us.  If it’s in stock then Cutwel get it here.  Thanks for helping me to increase productivity and lower costs.

Richard Parker

Cutwel were recommended to us a few years ago and quickly became one of our main suppliers for cutting tools and toolholders.

The YG range has proved many times over to be good quality, reliable and efficient at a very reasonable price. The V7 Endmills and Dream Drills are fantastic!

Accurate technical cutting info is readily available on the website and the stock levels displayed next to each item comes in very helpful along with the Pre-12 delivery.

Our account manager Shauna has consistently provided an exceptional level of service as well as every member of staff I have had contact with.

The monthly special offers are very useful as there are always some products we regularly use covered in the deals.

Cutwel have managed to combine excellent service with great products at a fair price. Cannot recommend them enough!

Steve Elliott - Production Manager at Interface Precision Engineering LTD

Before  Cutwel, my main supply for tools was MSC, Maydown and our local Tool shops. Then a phone call from Caroline change all that.

We tried the YG products and found them far superior to our existing tools. I can trust Cutwel to give me the best deal they can. Delivery is always next day .

Cutwel is a friendly firm - sales people seem to stay along time, you can build a relationship with them.

From my point of view this is important to me….. Maia is my latest account manager. She has grown into this position over the last year, and is a joy to talk too. I spend a lot of my budget with Cutwel…….. Money well spent.

Ray Bunn - Managing Director at Senor Engineering Co. LTD

"Try these guys they're good"

A phrase we often hear banded around the workshop whilst looking for tool and cutter suppliers. Little was I to know this phone number scribbled on a post it note would lead to a 23 year working relationship with a young account manager called Nikki at a fledgling company called Cutwel.

Purchasing for a large company and then for my own engineering shop I have come to rely on the rare combination of quality & superb value, prompt service and range of tooling supplies. That is Cutwel.

Our job as engineers is hard enough it has been a reassurance to me knowing Cutwel are just a phone call away to help me through my working week.

Ian Clarke - Owner at Ian Clarke Engineering Solutions LTD

I have been serviced by Laura for many years now and i have to say she has an excellent knowledge. anything she can’t answer is backed up by a good technical team.
Delivery is usually next day and any problems are always sorted promptly. Price is good and quality is on a level with higher priced ranges.

Keith Fox at Extem Engineering LTD

Shauna Bonas has been our account manager at Cutwel Ltd for well over a year now and in that time she has established herself as our 'go to' supplier for engineering items ranging from cutters and drills to tool holders and gauges.
Her knowledge, passion and friendly approach to help us out is as valuable to us as Cutwels competitive pricing.
The range and quality of the items that they stock is unrivalled and the speed of delivery, which to us, working on time sensitive components, is invaluable.
Items ordered by 5pm are 99% of the time delivered before 10:30am the next morning which keeps the machines flowing, the work produced on time and within budget.
If an AI super computer was to design a engineering supplies company with a top end account manager......then it still wouldn't be as good as Cutwel Ltd and Shauna Bonas.
Many thanks for what you do for us all at Milturn Precision Engineers Ltd Hinckley.

Daniel Rushton at Milturn Precision Engineers Ltd

We have been dealing with Cutwel for a good number of years now and we continue to be impressed with the company. From the excellent customer service that Nikki and Bryony have provided us to the expertise knowledge that Luke has given when either at our site or theirs. Their full range of tooling from holders to inserts is as good a quality as any of its competitors. We have even changed from a leading brand insert to one of the PC9030 range which are almost half the price but are just as good quality. We fully tooled up a Haas VF4 using Cutwel’s products and they had 90% of the order in stock for next day delivery so our machine tool was able to start up immediately. Our managing director can be sometimes be hard to please, but he is always raving about Cutwel and particular the prices they are able to sell high quality products as well as the next day delivery which benefits our organisation immensely!

Jon Blissett - Production Manager at Wymbs Engineering Ltd

Cutwel have been supplying cutting tools to us at Kenworth Engineering for over 17 years. The level of service and quality of goods supplied by Nikki and the team at Cutwel during this time have been exceptional, most items are generally sourced from stock and the delivery is normally next day too!

Rob Bateman - Director at Kenworth Engineering

Cutwel Ltd have been a supplier of Accurate Machining for many years and we have always found their service exceptional.
All staff, especially the technical department, are very knowledgeable and the sales team are very friendly.
Prices we have also found very competitive and tooling quality great.

Rob Bateman - Director at Kenworth Engineering

REDCO engineering specialises in precision engineering. We are also stockholders of engineering plastics.

When I became production manager at the company in 2016, Shauna Bonas contacted me and introduced herself as my account manager for Cutwel.

During the last four years, REDCO as a company has grown exponentially, as has our working relationship with Cutwel.

Their expertise in tooling knowledge and work holdings have been valuable to us every step of the way, during the growth of REDCO.

When we look to the future of REDCO, we see Cutwel, their technical team, and my account manager, Shauna Bonas, continuing working side by side with us on our journey.  

Stephen Debbage at REDCO LTD